Got Questions?
We know choosing art is personal — and you may have questions along the way.
Here you’ll find answers to the most common topics: from how each Pitusi artwork is created, to shipping, sizes, framing, and what makes our pieces truly unique.
If there’s anything else you’d like to know, feel free to reach out through the contact form — we’re always here to help.
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How long does it take to receive my artwork?
Since each piece is hand-painted to order, please allow around 4-5 weeks for production and delivery. Prints typically take 4–5 business days to process and ship.
Do you offer free shipping?
Yes! Shipping is free for all orders, worldwide. Please note: local taxes or import duties may apply and are not included in the price.
How is my artwork shipped?
We ship your painting rolled in a sturdy tube to protect it from damage. This keeps your shipping free and your canvas safe. -
Can I choose the size of my painting / print?
Every Pitusi artwork is available once as a original hand-painted canvas in different sizes. The prints are not limited and available in various sizes. Choose the exact size that best fits your space.
Does the size affect the price?
Yes, larger sizes have a different price due to the additional work and materials needed. -
Original paintings and prints are delivered unframed. You will need to have them stretched and framed locally.
Why do you ship without a frame? To ensure your artwork arrives safely and to minimize the risk of damage during transit..
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How do I know my artwork is an authentic Pitusi piece?
Every painting is hand-painted by our collaborating artists and marked with our trademarked Pitusi stamp. Each piece is logged in our internal registry for verification.
Are the artworks really hand-painted or partially printed?
All original artworks are fully hand-painted on canvas—never printed. Every physical piece is created with oil paint by a real artist.
Can an artwork look slightly different than the digital image?
Yes. Since each piece is hand-painted, minor variations in color, brushwork, and detail naturally occur—adding to the originality. -
What materials do your artists use? We use professional-grade oil paints and archival cotton canvas to ensure vibrant colors, rich textures, and lasting quality.
Is the canvas ready for stretching or framing? Yes. Each canvas is finished with an extra border, allowing it to be stretched and framed immediately upon arrival.
How long will the painting last? With basic care, high-quality oil paintings are designed to last for generations without fading or aging.
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Do you offer fully custom, hand-painted commissions?
Yes. If you’re looking for a unique artwork—whether inspired by an existing painting, a theme, or a personal idea—we can create a custom artwork(s) and have it hand-painted for you. Simply reach out via our Contact Us page to start your project.
Can I request a hand-painted version of an artwork I already love?
In many cases, yes. You can share a reference or direction, and we’ll create an original interpretation (never a replica) that captures the essence of what you’re looking for. Start by sending your request through Contact Us.
Do you create artworks for businesses or commercial spaces?
Absolutely. We collaborate with hotels, offices, restaurants, and interior designers to create curated artwork series tailored to their spaces. Businesses can share mood boards, brand elements, or themes, and we’ll design cohesive, hand-painted collections that fit their environment perfectly. For inquiries, please use our Contact Us page.Can you create a whole series of artworks that match a specific interior design concept?
Yes. We can design multi-piece collections based on your color palette, architectural style, or desired atmosphere. Reach out via Contact Us to begin the conversation.
How long does a commissioned project take?
A single commission usually takes 3–5 weeks, depending on complexity. Larger corporate or multi-series projects may require additional time for concept development and production.
What information do you need from me to start a commission?
A few reference images, your preferred size, and a short description of your style or theme. Once we receive your request through Contact Us, we’ll guide you through each step.
Do businesses receive volume pricing for larger projects?
Yes. We offer tailored quotes and volume pricing for corporate clients, hospitality spaces, and multi-artwork projects. Contact us directly to discuss your needs.